And that's lazy employees who can't be bothered to check stock levels. There's nothing worse than looking at an empty shelf, asking if there are any out back and getting a simple "no" in response. You sell 1000 products, do you really know the stock level of the towel rails? (In this particular instance, she went off to ask another person first whose expression made it exceedingly clear she neither knew nor cared.)
Although even better was when I asked about fleece blankets in a homewares shop here. I purposefully picked an older woman so it would be less likely to be a Saturday worker with no investment in their job. Her response was that no, they didn't have them. So you can imagine my surprise when I walked past the pile of fleece blankets 2m square and up to my shoulder. Right by the entrance. Ugh, sheer laziness!
