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I
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ove
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I also bought an oven clean voceuhr for SOS ovens but via KGB. Got given the same excuse, plus others when I kept hassling them for a rearranged appointment. Both KGB and the supplier then started to ignore my emails when i requested a refund until I produced a legal letter via More Than and emailed that to the supplier and KGB. The supplier now decides to respond to my email stating that KGB hold the money i fail to believe that as well as I don't think this is a very honest company. I threatened both with taking them to a small claims court. Its not about the money any more but now about the principal. One thing I hate is poor service and being ignored. Interesting though that you were given the bereavement excuse back in November 2011. I bought my voceuhr in March this year and was given that excuse in May. I will be using this post against them to prove what an absolute dodgy company SOS ovens are. Maybe I will also contact trading standards
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(VISITOR) AUTHOR'S NAME Jamie
MESSAGE TIMESTAMP 19 december 2014, 09:05:01
AUTHOR'S IP LOGGED 185.44.215.78
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