we finally got Raisa's computer working (DELL running XP) but we had to manually setup the connection through the wifi wizard in XP
as for Natasha's computer (Fujitsu - vista)... well he reckons it should work if we turn it off and on again to refresh everything but I can't just now because Natasha is out an a) I dunno her password and b) she has a fingerprint security enabled as well!!
so that's a problem for another phone call another day... I colour stuff...